Webinar FAQ

 


Frequently Asked Questions - Webinar


  1. What is a webinar?
  2. How does a webinar work?
  3. How do I ask a question during the webinar?
  4. Can I send in my questions for the Presenter ahead of time?
  5. How do I register for a PXE International webinar?
  6. What is the schedule of upcoming PXE International webinars? 
  7. Can I participate if I live outside the United States?  
  8. What if I'm late, can I still participate?
  9. How can I listen to the session and view the presentation materials at a later date?
  10. What computer system requirements do I need?

1. What is a webinar?


Short for web-based seminar, a webinar is a presentation, lecture, workshop or seminar that is transmitted over the web. A key feature of a webinar is its interactive elements – the ability to give, receive and discuss information. Contrast with webcast, in which the data transmission is one way and does not allow interaction between the presenter and the audience. 

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2. How does a webinar work?


There are two parts to a PXE International webinar, the visual on your computer and the audio via telephone call or VoIP.

Visual: The visual portion of the webinar is through your computer. To view webinar presentation materials, click on the link provided in your registration confirmation email.  The software will launch, and you will come to either a PXE International Waiting Room screen or the first slide of the presentation.

Audio: To engage the audio portion of the webinar, participants may chose between a telephone call or Voice over Internet Protocol (VoIP).  Those who join the webinar via telephone dial a toll-based number provided in the registration confirmation email, then enter a nine-digit access code followed by a two-digit Audio PIN.  Entering the Audio PIN gives the Webinar Moderator the option to un-mute you during the webinar so that you can speak out loud, but this is rare.  The telephone call is charged at the participant's standard long distance rate.

With VoIP, participants receive audio over the Internet using speakers and a soundcard connected to their computer.  A USB headset is recommended.  The VoIP connection is free.

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3. How do I ask a question during the webinar?


Participants are muted during the webinar, and so will not be able to ask a question out loud.  To ask the Presenter a question during the webinar, type the question into the Question Pane at the bottom of the control panel on the right side of your screen.  The PXE International Webinar Moderator will collect these questions and provide them to the Presenter during the webinar.  No one can see your question or comment except the Moderator.  If you are having technical difficulties or have other comments for the Moderator, type your question/comment into the Question Pane and the Moderator will answer you there. 

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4. Can I send in my questions for the Presenter ahead of time?


Sending in your questions in advance of the webinar is highly recommended.  This gives the Presenter time to prepare a thorough answer.  Email your questions to Terry Mac Dermaid.

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5. How do I register for a PXE International webinar?


Click here to register online for a PXE International webinar. Or if you prefer, you may contact PXE International by email or by phone at 202.362.9599. Once registered, you will receive a registration confirmation email with a link to the presentation and audio instructions via telephone or VoIP.

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6. What is the schedule of upcoming PXE International webinars?


Visit the Webinars page for a schedule of upcoming PXE International webinars.

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7. Can I participate if I live outside the United States?


Yes, you can participate in a PXE International webinar from anywhere in the world. All our webinars will be held at Eastern Time. Determine the time zone difference and join in.

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8. What if I'm late, can I still participate?


You may enter the webinar at any time during its duration. 

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9. How can I listen to the session and view the presentation materials at a later date?


Past webinar presentations are available on PXE International's website.  

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10. What computer system requirements do I need?


To view webinar presentation materials on your computer, you will need the following system requirements:

PC-based attendees: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista
Macintosh-based attendees: Mac OS®X 10.3.9 (Panther®) or newer